Front Desk Receptionist (Animator) at M1 Dynamics

M1 Dynamics; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

M1 Dynamics in Dubai is seeking a Front Desk Receptionist (Animator) to be the first point of contact for members and guests, delivering a warm, professional welcome and seamless check‑in experience. The role sits at NASAB and requires experience in hospitality, reception, reservations, or office administration.

You will manage visitor registrations, space tours, app and guest bookings, and daily operational checklists.

Qualifications

• Minimum 3 years’ experience in hospitality, reception, reservations, or administrative roles.
• Experience in sales within hospitality, marketing, or events is a plus.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor with integrity and empathy.

Responsibilities

• Greet guests and visitors and manage registration.
• Ensure the reception desk operates smoothly at all times.
• Support the Community Management team to foster a welcoming environment.
• Monitor and manage bookings and visitor logs daily.
• Coordinate communication between operations teams about bookings.
• Organize daily operation sheets and ensure timely updates.
• Conduct member orientations and space tours when required.
• Provide event support and assist with activations when needed.
• Manage photography room bookings and equipment rentals.
• Handle cashiering duties for NASAB services when required.
• Monitor and update Nexudus CRM daily.
• Maintain SOPs, reception manuals, checklists, and SharePoint documents.
• Answer and transfer calls as part of front desk operations.
• Provide admin support to the Operations Manager and Events Coordinator.
• Promote NASAB services, events, and community offerings.
• Receive packages, manage mail, and coordinate courier services.
• Open and close the space daily and complete checklists/reports.

Skills

Hospitality experience

Customer service

Communication skills

MS Office

Office administration

Tools

Nexudus CRM

SharePoint

Microsoft Word

Excel

PowerPoint

Job description

Front Desk Receptionist (Animator) at M1 Dynamics in Dubai, DU, AE. This Full time on site position offers great opportunities for career growth. We are looking for a Front Desk Administrator to join the NASAB team. This role sits at the heart of our space, acting as the first point of contact and the face of NASAB, ensuring every member and guest experiences a warm, professional, and seamless welcome from the moment they walk in. This position is ideal for someone with experience in reception, office administration, reservations, or hospitality (receptionist/hostess), who enjoys working in a dynamic, community-driven environment.

About the Role

The FDA is responsible for front‑of‑house operations, member support, and daily administrative coordination. You will play a key role in maintaining a smooth operational flow while helping build a vibrant, welcoming community atmosphere.

Key Responsibilities

• Greet guests and visitors, and manage visitor/guest registration
• Ensure the reception/Animator desk is fully operational at all times
• Support the Community Management team in creating a welcoming, collaborative environment
• Monitor and manage app bookings, guest bookings, and visitor logs daily
• Coordinate communication between operations teams regarding bookings and scheduling
• Organize daily operation sheets and ensure timely updates
• Conduct member orientations and space tours when required
• Provide support for NASAB events and activations when needed
• Manage photography room bookings and equipment rentals (members and non-members)
• Handle cashiering duties for NASAB services when required
• Monitor and update the Nexudus CRM system daily
• Maintain and update SOPs, reception manuals, checklists, and operational documents on SharePoint
• Answer and transfer calls as part of front desk operations
• Provide administrative support to the Operations Manager and Events Coordinator
• Promote NASAB services, events, and community offerings
• Receive packages, manage mail, and coordinate courier services
• Open and close the space daily and complete operational checklists and reports
• Support ongoing updates of NASAB scripts, manuals, and SOPs

Requirements

• Minimum 3 years’ experience in hospitality, reception, reservations, or administrative roles.
• Previous sales experience in hospitality, marketing, or events is an advantage
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• High level of professionalism, integrity, accountability, and empathy
• Comfortable working in an entrepreneurial and community-focused environment
• Strong understanding of service excellence and member experience
• Proficient in Microsoft Word, Excel, and PowerPoint

Job Type: Full-time

Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person