Park Front Desk Specialist – Guest Experience

Ejadah Asset Management Group LLC; Dubai; On-site; AED 38,000 - 54,000; Full time

Job summary

Ejadah Asset Management Group LLC in Dubai seeks a professional receptionist to be the first point of contact for visitors, guests, contractors, and stakeholders at our parks facilities. You will deliver outstanding customer service in a dynamic environment.

The role covers front desk duties, visitor registration, information provision, handling inquiries and service requests, coordinating with security and operations, and supporting room bookings while upholding health and safety standards.

Qualifications

• Minimum 2 years of Receptionist/Front Desk experience.
• Hospitality experience required; UAE hotel reception preferred.
• Experience with Opera Cloud PMS is highly preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Front Desk visitor management and greeting.
• Register visitors, manage access control and provide park information.
• Handle inquiries, complaints and service requests.
• Answer calls and emails; maintain logs and filing.
• Coordinate with security, maintenance, and operations.
• Assist with meeting room bookings and facility reservations.
• Ensure health, safety and emergency procedures compliance.

Skills

Front Desk

Customer Service

Communication

Hospitality

MS Office

Visitor Management

Multitasking

Teamwork

Education

Diploma/Bachelor's in Hospitality

Tools

Opera Cloud PMS

Hotel reservation systems

Job description

Ejadah Asset Management Group LLC in Dubai seeks a professional receptionist to be the first point of contact for visitors, guests, contractors, and stakeholders at our parks facilities. You will deliver outstanding customer service in a dynamic environment.

The role covers front desk duties, visitor registration, information provision, handling inquiries and service requests, coordinating with security and operations, and supporting room bookings while upholding health and safety standards.