Aviation Front Desk & Guest Experience Specialist

dans - Dubai Air Navigation Services; Dubai; On-site; AED 33,000 - 60,000; Full time

Job summary

Dubai Air Navigation Services is seeking a receptionist/administrative assistant to manage front desk operations in the Dubai facility. You will greet visitors, direct inquiries, answer phones, and provide frontline customer service to tenants, visitors and contractors.

The role requires proficiency in MS Office and effective communication with diverse staff and stakeholders. The ideal candidate holds a high school diploma, demonstrates integrity, reliability, and a professional demeanor, and

Qualifications

• High school diploma or equivalent.
• Excellent written and spoken communication skills.
• Ability to handle confidential information with discretion.
• Professional demeanor and strong interpersonal skills.

Responsibilities

• Meet and greet visitors and notify the concerned person.
• Receive and route incoming phone calls promptly and professionally.
• Maintain a neat reception area and assist with clerical tasks as needed.
• Ensure the reception is staffed during duty hours and report issues.

Education

High school diploma or Higher secondary education

Tools

MS Office

Telephone system

Job description

Dubai Air Navigation Services is seeking a receptionist/administrative assistant to manage front desk operations in the Dubai facility. You will greet visitors, direct inquiries, answer phones, and provide frontline customer service to tenants, visitors and contractors.

The role requires proficiency in MS Office and effective communication with diverse staff and stakeholders. The ideal candidate holds a high school diploma, demonstrates integrity, reliability, and a professional demeanor, and