Front Office & Guest Experience Coordinator (Multilingual)

The First Group; United Arab Emirates; On-site; AED 33,000 - 56,000; Full time

Job summary

The First Group in Dubai, UAE, is seeking a receptionist to support daily office activities, answer calls, handle correspondence, greet clients and VIP guests, manage appointments and deliver exceptional service. Fluency in English is required, Arabic and French are preferred, and a friendly, organized team player is ideal.

The role requires at least 1 year of receptionist experience, basic computer literacy, and the ability to work rotating shifts in a fast-paced environment at our Dubai office.

Qualifications

• Minimum SPM / “O” Level or professional Certificate in administration management or equivalent.
• At least 1 year experience in a receptionist role with computer literacy.
• Excellent communications skills, both written and verbal.
• Required language(s): fluent English, native Arabic and French preferred.
• Team player with excellent planning & organizing skills.
• Able to work flexible working hours with rotating shifts.

Responsibilities

• Coordinate daily office activities between team members and other internal departments.
• Handle inbound and outbound calls in a professional and courteous manner.
• Handle all business correspondence.
• Meet and greet clients as well as VIP guests and passing visitors.
• Manage client appointments through bookings and confirmations.
• Deliver excellent customer service, at all times.

Job description

The First Group in Dubai, UAE, is seeking a receptionist to support daily office activities, answer calls, handle correspondence, greet clients and VIP guests, manage appointments and deliver exceptional service. Fluency in English is required, Arabic and French are preferred, and a friendly, organized team player is ideal.

The role requires at least 1 year of receptionist experience, basic computer literacy, and the ability to work rotating shifts in a fast-paced environment at our Dubai office.