Dubai-Based Enterprise Account Manager – SaaS Growth

Jaggaer; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Jaggaer seeks a proactive Account Manager in Dubai to manage and grow enterprise customers across the Middle East. You will own relationship management, drive renewal and expansion opportunities, and coordinate with Sales, Customer Success, and Product teams to deliver measurable value from Source-to-Pay solutions.

Ideal candidates have 3–5 years in B2B enterprise software sales, strong negotiation and presentation skills, and fluency in English with Arabic preferred.

Qualifications

• 3–5 years in B2B enterprise software sales or account management.
• Proven ability to grow existing customer accounts through upselling and renewals.
• Experience dealing with senior decision-makers across multiple functions.

Responsibilities

• Manage and grow a portfolio of enterprise customers in the Middle East.
• Build strategic account plans focused on retention and revenue growth.
• Identify upsell/cross-sell opportunities across Source-to-Pay and supplier collaboration.
• Lead commercial discussions, negotiations, renewals and expansions.
• Maintain accurate forecast and account information in Salesforce.
• Build relationships with senior Procurement, Finance, IT, and Supply Chain stakeholders.

Skills

Account management

Sales

Relationship management

Negotiation

CRM (Salesforce)

Presentation

Communication

English (fluent)

Tools

Salesforce

Job description

Jaggaer seeks a proactive Account Manager in Dubai to manage and grow enterprise customers across the Middle East. You will own relationship management, drive renewal and expansion opportunities, and coordinate with Sales, Customer Success, and Product teams to deliver measurable value from Source-to-Pay solutions.

Ideal candidates have 3–5 years in B2B enterprise software sales, strong negotiation and presentation skills, and fluency in English with Arabic preferred.