Customer Experience & Inbound Sales Specialist — UAE Visa

Remote DXB; Dubai; On-site; AED 123,000 - 212,000; Full time

Benefits offered by this job

UAE visa & permits

Health insurance

Annual flight ticket allowances

Growth opportunities

Competitive salary with incentives

Job summary

Minimalist.ae is seeking a customer-focused professional in Dubai to manage complaints by phone or written channels, resolve issues, and assist customers with queries and shipments. The role supports inbound sales to close incomplete purchases and requires strong language skills in Khaleeji Arabic and English.

The position offers a competitive salary with incentives, UAE visa/permits, health insurance, annual flight allowances, and growth opportunities within a dynamic startup/eCommerce brand.

Qualifications

• 1–2+ years in Sales, Marketing, or Customer Representation.
• Experience in startup or eCommerce environments.
• Bachelor's degree preferred.

Responsibilities

• Manage complaints via phone or written communication.
• Resolve complaints or escalate to management.
• Answer customer queries and follow up on shipments.
• Conduct abandoned cart sales via phone calls.
• Engage in inbound sales to finalize incomplete purchases.

Skills

Sales/Marketing/Customer rep exp

Khaleeji Arabic communication

English communication

Education

Bachelor's degree preferred

Tools

Social Media

WhatsApp

Monday.com

Job description

Minimalist.ae is seeking a customer-focused professional in Dubai to manage complaints by phone or written channels, resolve issues, and assist customers with queries and shipments. The role supports inbound sales to close incomplete purchases and requires strong language skills in Khaleeji Arabic and English.

The position offers a competitive salary with incentives, UAE visa/permits, health insurance, annual flight allowances, and growth opportunities within a dynamic startup/eCommerce brand.