CRM Campaign Architect: Data-Driven Growth

The First Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality management company in Dubai is seeking a CRM Specialist to enhance customer relationships through data-driven marketing strategies. The successful candidate will develop and execute CRM campaigns while optimizing customer journeys and analyzing behaviors for improved retention. Strong analytical and organizational skills, along with hands-on CRM experience, are essential for this role.

Qualifications

• Experience in developing and executing CRM marketing campaigns.
• Ability to analyze customer behavior and campaign performance.
• Strong multitasking and project management skills.

Responsibilities

• Develop and execute CRM marketing campaigns, including email, SMS, and push notifications.
• Optimize customer journeys to enhance retention and lifetime value.
• Generate reports to inform future marketing strategies.

Skills

Hands-on experience with CRM platforms

Strong analytical skills

Strong organizational skills

Familiarity with A/B testing

API integrations knowledge

Understanding of digital marketing trends

Job description

A leading hospitality management company in Dubai is seeking a CRM Specialist to enhance customer relationships through data-driven marketing strategies. The successful candidate will develop and execute CRM campaigns while optimizing customer journeys and analyzing behaviors for improved retention. Strong analytical and organizational skills, along with hands-on CRM experience, are essential for this role.