Clinical IT Deskside Engineer

American Hospital Dubai; Dubai; On-site; AED 100,000 - 120,000; Full time

Job summary

A leading healthcare provider in Dubai seeks an experienced IT Support professional to provide exceptional end-user support, troubleshoot hardware and software issues, and train staff on clinical and non-clinical applications. Candidates should have a Bachelor's Degree in IT or a related field, with at least three years of experience in a similar role. The position ensures smooth operational continuity in a fast-paced environment. Join us to enhance technology access for our clinicians and staff.

Qualifications

• Minimum of three years experience in end-user hardware and software support.
• Knowledge of healthcare IT environments and EMR/EHR systems required.
• Ability to troubleshoot complex technical issues with minimal disruption.

Responsibilities

• Act as first point of contact for IT-related issues.
• Troubleshoot hardware and software issues for users.
• Support clinical and non-clinical applications and train staff.

Skills

End-user support

Troubleshooting skills

Microsoft 365 support

Clear English communication

Collaboration with IT peers

Education

Bachelor’s Degree in IT or related field

Microsoft Certified Professional (MCP)

CompTIA A+ or Network+ certifications

Job description

A leading healthcare provider in Dubai seeks an experienced IT Support professional to provide exceptional end-user support, troubleshoot hardware and software issues, and train staff on clinical and non-clinical applications. Candidates should have a Bachelor's Degree in IT or a related field, with at least three years of experience in a similar role. The position ensures smooth operational continuity in a fast-paced environment. Join us to enhance technology access for our clinicians and staff.