Client Services & Operations Manager - Commercial Banking

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A major financial institution in Abu Dhabi is hiring a Manager to provide operational support for Relationship Management Teams. This role involves serving clients, resolving issues, and ensuring smooth operations. Candidates should have a degree in Commerce or Banking and at least 3 years of banking operations experience. Ideal candidates are analytical problem-solvers with excellent communication skills and the ability to work in a fast-paced environment. Full-time position with no remote work option.

Qualifications

• 3+ years of experience in Banking Operations.
• Knowledge of general Banking principles.
• Good knowledge of Back-office operating procedures.
• Capable of working in a fast-paced environment.

Responsibilities

• Provide operational support to Relationship Management Teams.
• Act as a liaison between clients and internal departments.
• Resolve client issues and grievances.
• Assist in preparation of statements and reports.
• Maintain accurate records of all correspondences.

Skills

Excellent communication skills

Analytical skills

Problem-solving

Team cooperation

Detail-oriented

Education

University Degree in Commerce or Banking

Job description

A major financial institution in Abu Dhabi is hiring a Manager to provide operational support for Relationship Management Teams. This role involves serving clients, resolving issues, and ensuring smooth operations. Candidates should have a degree in Commerce or Banking and at least 3 years of banking operations experience. Ideal candidates are analytical problem-solvers with excellent communication skills and the ability to work in a fast-paced environment. Full-time position with no remote work option.