Client Engagement Manager

IFZA Dubai; Dubai; On-site; AED 150,000 - 250,000; Full time

Benefits offered by this job

Life insurance plan

Medical insurance plan

24 annual leave days

Annual flight home

Job summary

IFZA Dubai is seeking a Client Engagement Manager to drive license sales and build trusted relationships with clients across the UAE and beyond. You will liaise with sales support, operations, finance, and trainers to keep clients informed of product status and services, while sourcing new leads to hit targets.

This role demands strong communication, a track record of meeting targets, and fluency in English with additional languages as an advantage.

Qualifications

• 4–10 years of sales and client-relationship experience.
• Strong communication and interpersonal skills.
• Proven track record of meeting and exceeding targets.

Responsibilities

• Drive and monitor sales initiatives, ensuring targets are met or exceeded.
• Cultivate and maintain robust relationships with clients, ensuring satisfaction.
• Respond proactively to client queries and expectations, even in challenging situations.
• Spearhead business development strategies to unlock new sales opportunities.
• Participate in CRM activities, sales meetings, and training to enhance sales prowess.
• Collaborate with marketing, finance, and operations to keep stakeholders informed.

Skills

Sales experience

Client relationship

Lead generation

English proficiency

Multilingual advantage

Job description

Dubai, United Arab Emirates

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

Requirements

• 4-10 years of Sales - clientrelationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  
• International team (over 50 nationalities)
  
• 24 annual leave days
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade)
  
• Invitations to participate in various company functions, staff events, and department team building events
  
• Opportunities to learn, develop and grow with the organization
  
• Being part of a motivated team and Moving-Forward-Company-Culture