Client Engagement Manager

International Free Zone Authority; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

24 Annual leave days

Annual flight home

Life insurance plan

Medical insurance plan

Fazaa discounts

Job summary

International Free Zone Authority in Dubai seeks a Client Engagement Manager to drive license and product sales while building strong client relationships. You will coordinate with sales support, operations, finance, and trainers to keep clients informed of products and application status, and source new leads to hit targets.

The role requires a proven sales track record, excellent English, and the ability to work with cross-functional teams in a fast-paced environment.

Qualifications

• 4–10 years of sales and client relationship experience.
• Full English proficiency required.
• Additional languages are an advantage.

Responsibilities

• Drive and monitor sales initiatives to meet or exceed targets.
• Cultivate and maintain robust relationships with Clients, ensuring satisfaction.
• Respond proactively to client queries and expectations, especially in challenging situations.
• Lead business development strategies to unlock new sales opportunities and forge partnerships.
• Participate in CRM activities, sales meetings, and training sessions to enhance sales skills.
• Collaborate with marketing, finance, and operations to keep stakeholders informed.

Skills

Sales experience

Client engagement

Communication skills

Interpersonal skills

Multilingual capabilities

English proficiency

Job description

Dubai, United Arab Emirates | Posted on 28/07/2026

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

Requirements

• 4-10 years of Sales - clientrelationship experience
• Strong communication and interpersonal skills
• Proven experience in sales and client engagement
• Proven track record of meeting and exceeding targets
• Full English proficiency is required
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage

As an IFZA employee, you can expect:

• 24 Annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
• Opportunities to learn, develop and grow with the organization