Case Manager

Dubai Government; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A nonprofit humanitarian organization in Dubai seeks a dedicated professional to manage client-related appointments and maintain data accuracy. The successful candidate will have a Bachelor's degree in social services and experience with multicultural clients. This role entails organizing legal and medical appointments, preparing regular reports, and coordinating with relevant departments to ensure comprehensive support for clients. Ideal candidates will demonstrate strong organizational and communication skills.

Qualifications

• Experience in organizing client related appointments and necessary paperwork.
• Skills in conducting external client visits with relevant departments.
• Ability to enter and manage client data effectively.

Responsibilities

• Organize client related appointments and necessary paperwork.
• Conduct external client visits with coordination.
• Prepare reports pertaining to clients.

Skills

Client coordination

Data management

Multicultural communication

Education

Bachelor's degree in social services or equivalent

Job description

About Dubai Foundation for Women and Children:

The Dubai Foundation for Women and Children is the first authorized non‑profit shelter and humanitarian care in the United Arab Emirates to care for women and children who are victims of domestic violence, child abuse, and victims of human trafficking. It was established in late 2007 in order to provide victims with immediate shelter, protection and support services, in accordance with international human rights conventions.

• Organize for client related appointments (legal, medical etc.) and necessary paperwork
• Conduct external client visits with in coordination with the relevant departments and the line manager
• Enter all client related data in the Case Management System
• Forward all new updates on cases to the line manager
• Prepare weekly/monthly/quarterly and annual reports pertaining to clients

• Bachelor degree in social services or equivalent
• Previous experience in working with multi‑cultural clients and team