Business Development Manager (Soft Services)

City Care Facilities Management; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

City Care Facilities Management is seeking a seasoned business development professional in Dubai to drive growth in the soft services sector. You will represent the company at industry events, negotiate lucrative contracts, and manage a robust sales pipeline to forecast new business and ensure client satisfaction.

The ideal candidate has 5–7 years in B2B sales within soft services, holds a related degree (MBA preferred), and excels in presenting value propositions to diverse audiences.

Qualifications

• Proven track record in achieving sales targets in a B2B setting.
• Strong negotiation, communication, and relationship-building skills.
• Experience with soft services such as facilities management, cleaning, security, catering.

Responsibilities

• Represent the company at industry events and networking functions to generate leads.
• Negotiate contract terms and pricing ensuring profitability and alignment with company objectives.
• Manage and nurture a robust sales pipeline using CRM tools to track progress.

Skills

Business development

Sales leadership

B2B sales

Negotiation

CRM proficiency

Education

Bachelor's degree in Business

MBA preferred

Job description

Key Responsibilities

• Represent the company at industry events and networking functions to enhance brand visibility and generate leads
• Negotiate contract terms and pricing ensuring profitability and alignment with company objectives
• Manage and nurture a robust sales pipeline utilizing CRM tools to track progress and forecast future business
• Prepare and deliver compelling presentations and pitches to prospective clients effectively communicating the value proposition of our soft services
• Conduct in-depth market research and competitive analysis to identify emerging trends and opportunities for service innovation
• Collaborate closely with operational teams to ensure seamless service delivery and client satisfaction post-sale
• Lead the entire sales cycle from lead generation and proposal development to negotiation and contract closing
• Cultivate and maintain strong long-term relationships with key clients understanding their evolving needs and delivering tailored solutions
• Develop and execute comprehensive sales strategies to achieve ambitious revenue targets and expand market share
• Identify and pursue new business opportunities within the soft services sector focusing on strategic partnerships and client acquisition

Requirements

• Proven track record of at least 5-7 years in business development or sales within the soft services industry (e.g., facilities management, cleaning, security, catering).
• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• Demonstrated success in achieving and exceeding sales targets in a competitive B2B environment.
• Exceptional negotiation, communication, and interpersonal skills, with the ability to build rapport at all organizational levels.
• Strong understanding of soft service offerings and the ability to articulate their value proposition effectively.
• Excellent presentation and public speaking abilities, capable of engaging diverse audiences.
• Strategic thinker with a proactive and results-oriented approach to business development.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Fluency in English; proficiency in an additional language relevant to the target market is a significant advantage.