Business Development Manager

RAKBANK; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading bank in the UAE seeks a Business Development Manager to drive acquisition of new Elite customers and enhance the bank's Wealth Management offerings. The role requires strong leadership, client relationship management, and the ability to generate referrals for investments and mortgages. The ideal candidate has a university degree and relevant banking experience. This position offers competitive compensation and opportunities for career development.

Benefits

Performance-linked compensation

Medical care plan

Comprehensive life insurance

Career development opportunities

Qualifications

• Relevant experience in banking & client relationship management preferred.
• Excellent verbal/written communication and interpersonal skills.

Responsibilities

• Drive monthly acquisition of NTB Elite customers through targeted prospecting.
• Achieve liability growth targets by building a strong Elite portfolio.
• Generate high-quality investment and mortgage referrals.
• Represent and promote the RAKBANK Elite brand at events.
• Ensure superior service standards in line with WM guidelines.

Skills

Knowledge of local legal system as applicable to Banking

Good leadership

Communication and negotiation skills

Ability to generate and interpret MIS

HNWI relationship Management skills

Education

University degree for expats or higher diploma for Nationals

Job description

Overview

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including retail and business banking, credit cards, loans, investment services, and wealth management.

We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.

In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.

We are hiring Business Development Managers – Elite Segment who will be responsible for driving new-to-bank (NTB) Elite customer acquisition by leveraging enablers and solutions developed by the Products & Proposition team. The role focuses on expanding the Elite liability portfolio through targeted business development activities, while delivering comprehensive financial solutions to clients. This includes generating high-quality referrals for investments and mortgages, and actively cross-selling the full suite of banking products to enhance customer value and contribute to overall business growth.

So, join us in co-creating the future of RAKBANK!

What You Will Be Doing

• Drive monthly acquisition of NTB Elite customers through targeted prospecting, partnerships, corporate presentations, and networking events.
• Achieve liability growth targets by building a strong Elite portfolio and maximizing incremental balances.
• Generate high‑quality investment and mortgage referrals and actively cross‑sell Wealth Management products.
• Maintain a strong lead pipeline, managing multiple prospects efficiently with a focus on achieving at least a 25% conversion rate.
• Represent and promote the RAKBANK Elite brand at events, sponsorships, and external engagements.
• Ensure superior service standards in line with Wealth Management (WM) guidelines and avoid sourcing undesirable business.
• Complete accurate documentation and ensure timely processing across all products while complying with bank policies and procedures.
• Adhere to regulatory, AML, and KYC requirements, including reviewing customer backgrounds and promptly reporting suspicious activity.
• Provide timely MIS reports, maintain updated daily call reports, and participate in scheduled performance reviews.
• Stay updated on product offerings and market developments and complete all required internal/external trainings and certifications.

What You Should Have

• Knowledge of local legal system as applicable to Banking
• Anti-Money laundering guidelines and ability to source only legitimate business
• Awareness of Central Bank guidelines & regulations
• Good leadership, communication, negotiation and impersonal skills
• Good computer skills with the ability to generate and interpret MIS
• Should have a good knowledge of WM retail products
• HNWI relationship Management skills

What We Are Looking For

• University degree for expats and higher diploma or equivalent qualifications for Nationals
• Relevant experience in banking, & Client relationship management or customer service preferably in a similar HNWI relationship management job
• Excellent verbal/written communication and interpersonal skills

What’s In It For You

• Pay for performance culture (Competitive and performance-linked compensation)
• Provision of medical care plan for your family and you
• Comprehensive Life insurance plan
• Diverse workforce and inclusive culture
• Career development and growth opportunities by design
• Work with the best minds in the field
• Get opportunities to bring your whole-self to the organization and perform to your best