Branch Manager

Confidential Company; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Confidential Company seeks a Store Manager in Dubai to oversee daily store operations, drive sales and maximize gross profit while maintaining high standards. You will lead training, motivate the team, manage inventory and ensure exceptional customer experience.

Ideal candidates have 8+ years in store operations, GCC experience, and a Bachelor's degree preferred. The role demands strong supervision of stock, merchandizing, hygiene, and regulatory compliance.

Qualifications

• 8+ years of progressive experience in store operations or retail management.
• Experience in Hypermarket or Supermarket sectors; GCC region essential.

Responsibilities

• Financial Performance: drive sales, maximize gross profit, and monitor costs.
• Stock Inventory: ensure high stock availability and inventory accuracy.
• Customer Satisfaction: maintain exceptional service quality and merchandising.
• Team Leadership: coach and motivate staff, manage shifts and welfare.
• Hygiene Safety: enforce store hygiene, food safety, and regulatory compliance.
• Operations Asset Management: ensure cash handling controls and asset upkeep.

Skills

Leadership

Sales driving

Customer service

Training and coaching

Store operations

Budgeting

Team management

Education

Bachelor's degree preferred

Job description

The Store Manager is responsible for overseeing the daily operations of the store to drive sales maximize gross profit and maintain high operational standards This role requires leading training and motivating the store team ensuring regulatory compliance managing inventory and delivering an exceptional customer experience

Key Responsibilities

• Financial Performance
  • Revenue GenerationDrive store sales achieve revenue targets and maximize gross profit performance Identify and execute opportunities for vendor-related revenue generation Monitor and control operating costs to enhance overall operational efficiency and store profitability
• Stock Inventory
  • Shrinkage ControlEnsure high stock availability optimal product range and inventory accuracy Implement strict inventory control measures to minimize shrinkage wastage and stock loss Coordinate stock audits and manage stock levels in line with company targets
• Customer Satisfaction
  • MerchandisingMaintain exceptional service quality and prioritize customer satisfaction across all departments Ensure effective promotional execution proper category presentation and visually appealing merchandising
• Team Leadership
  • WelfareManage staff productivity discipline performance and daily shift schedules Provide continuous coaching training and motivation to build a high-performing retail team Oversee staff accommodation and welfare coordination in line with company standards
• Hygiene Safety
  • Regulatory ComplianceMaintain strict standards for store hygiene food safety and product quality Ensure full compliance with Municipality guidelines local labor laws and official regulatory requirements Enforce adherence to documentation and operational checklist compliance
• Operations Asset Management
  • ControlsEnsure strict financial controls secure cash handling and register reconciliation Oversee store maintenance equipment servicing and physical asset management Foster effective cross-departmental coordination with HR Finance Buying Warehouse and Logistics teams Ensure timely escalation of operational issues to top management with actionable solutions

Experience: Minimum 8+ years of progressive experience in store operations within the Hypermarket or Supermarket sector.Prior experience within the GCC region is essential.

Education: Bachelor’s degree preferred.