Hypermarket Store Manager - Lead Sales & Team

Gulf Marketing Group (GMG Group); Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

GMG Group in the UAE seeks an experienced Store Manager to oversee daily operations of a Hypermarket / Supermarket, driving sales, staff performance, and exceptional customer service. You will lead a team, manage inventory, arrange displays, monitor health and safety compliance, and implement promotions to boost traffic.

This role requires strong leadership, organization, and the ability to work weekends and holidays in a fast-paced retail environment.

Qualifications

• Experience as Store Manager in a hypermarket or supermarket.
• Strong leadership and customer service skills.
• Ability to manage inventory and merchandising.
• Excellent organizational and time-management abilities.
• Ability to work weekends, evenings, and public holidays.

Responsibilities

• Manage the overall operations of the Hypermarket / Supermarket, ensuring high standards of customer service, cleanliness, and organization.
• Lead, motivate, and supervise store employees, providing guidance and training as needed.
• Oversee inventory management, including stock levels, ordering, and product displays.
• Monitor sales performance and take action to meet or exceed targets.
• Ensure the store meets all health, safety, and legal compliance standards.
• Resolve customer complaints and ensure satisfaction.
• Handle employee scheduling, performance evaluations, and team building.
• Develop and implement promotional strategies to boost sales and customer engagement.
• Maintain effective communication with suppliers and vendors.
• Regularly analyze sales data and customer feedback to drive improvements.

Skills

Leadership

Customer service

Inventory management

Merchandising

Communication

Time management

People management

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Job description

GMG Group in the UAE seeks an experienced Store Manager to oversee daily operations of a Hypermarket / Supermarket, driving sales, staff performance, and exceptional customer service. You will lead a team, manage inventory, arrange displays, monitor health and safety compliance, and implement promotions to boost traffic.

This role requires strong leadership, organization, and the ability to work weekends and holidays in a fast-paced retail environment.