Store Manager (Russian Speaker) - Supermarket / Hypermarket

Gulf Marketing Group (GMG Group); Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

GMG Group in the UAE seeks an experienced Store Manager to oversee daily operations of a Hypermarket / Supermarket, driving sales, staff performance, and exceptional customer service. You will lead a team, manage inventory, arrange displays, monitor health and safety compliance, and implement promotions to boost traffic.

This role requires strong leadership, organization, and the ability to work weekends and holidays in a fast-paced retail environment.

Qualifications

• Experience as Store Manager in a hypermarket or supermarket.
• Strong leadership and customer service skills.
• Ability to manage inventory and merchandising.
• Excellent organizational and time-management abilities.
• Ability to work weekends, evenings, and public holidays.

Responsibilities

• Manage the overall operations of the Hypermarket / Supermarket, ensuring high standards of customer service, cleanliness, and organization.
• Lead, motivate, and supervise store employees, providing guidance and training as needed.
• Oversee inventory management, including stock levels, ordering, and product displays.
• Monitor sales performance and take action to meet or exceed targets.
• Ensure the store meets all health, safety, and legal compliance standards.
• Resolve customer complaints and ensure satisfaction.
• Handle employee scheduling, performance evaluations, and team building.
• Develop and implement promotional strategies to boost sales and customer engagement.
• Maintain effective communication with suppliers and vendors.
• Regularly analyze sales data and customer feedback to drive improvements.

Skills

Leadership

Customer service

Inventory management

Merchandising

Communication

Time management

People management

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Job description

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

Job Summary

We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our Hypermarket / Supermarket in the UAE. As the Store Manager, you will be responsible for ensuring a smooth and efficient store environment, driving sales, managing staff, and providing exceptional customer service. This is an excellent opportunity for a dynamic individual looking to make an impact in a fast-paced retail environment.

Job Description

• Manage the overall operations of the Hypermarket / Supermarket, ensuring high standards of customer service, cleanliness, and organization.
• Lead, motivate, and supervise store employees, providing guidance and training as needed.
• Oversee inventory management, including stock levels, ordering, and product displays.
• Monitor sales performance and take action to meet or exceed targets.
• Ensure the store meets all health, safety, and legal compliance standards.
• Resolve customer complaints and ensure satisfaction.
• Handle employee scheduling, performance evaluations, and team building.
• Develop and implement promotional strategies to boost sales and customer engagement.
• Maintain effective communication with suppliers and vendors.
• Regularly analyze sales data and customer feedback to drive improvements.

Qualifications:

• Proven experience as a Store Manager or Assistant Manager in a retail Hypermarket / Supermarket.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time-management abilities.
• Knowledge of supermarket operations, inventory management, and merchandising.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work on weekends, evenings, and public holidays as required.