Store Leadership

talabat; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

talabat is seeking an experienced Store Operations professional to lead end-to-end store activities in Dubai. You will manage staffing, scheduling, inventory, inbound/outbound orders, and ensure compliance with hygiene, safety, and service standards to deliver excellent customer service.

You will collaborate with the Ops manager to address issues, supervise maintenance and third-party vendors, and strive to optimize productivity and store profitability while controlling costs.

Qualifications

• At least 5 years of experience in supermarket or restaurant.
• Energized by the unknown and ready to learn daily on the job.
• Good communication skills, and hands-on with several tools.
• Interpersonal and intercultural skills.
• Fluent English; Arabic would be highly advantageous.

Responsibilities

• Oversee end-to-end store operations, staffing, scheduling, and shift planning.
• Manage store inventory, ordering, inbound receiving, stocking, picking and packing.
• Monitor fulfillment processes and implement improvements to increase productivity and profitability.
• Ensure hygiene, sanitation, security, safety and service level standards; deliver high customer service.
• Coordinate with Ops manager, supervise maintenance and third-party vendors.

Skills

5 years experience in supermarket/food

Learning mindset

Communication skills

Interpersonal skills

Arabic language (advantage)

Tools

Tools (hands-on)

Job description

Job Description

Responsible for the operations of the store end to -end operation Staffing amp scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards Coordinating and supervising store operations i e selecting people scheduling shifts routine and preventive maintenance Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs Ordering Store replenishment Ensure proper stock in stores No OOS or OVS by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment Inventory management Ensuring effective stock control function and practices Implementation of inventory process to ensure adequate stock levels and accurate inventory Inbound receiving Accurate receiving of orders as per policies amp SOP Outbound Efficient and accurate picking and packing of customer orders as per SOP Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits To supervise assigned store ensure profitability provide good service and ensure development of employees Managing store personnel ensuring effective use of resources and meeting service level standards Monitoring managing and controlling costs against the budget maximizing cost effectiveness of stores operations Ensuring implementation of actions pertinent to store-related shrinkages Ensuring that equipment infrastructure etc in stores are used properly and at all times maintained in good condition Supervising the effective implementation of hygiene sanitation security and safety standards as well as service level standards and ensuring a high level customer service both internally and externally Discussing with the Ops manager stores issues problems and propose solutions Supervise all the maintenance internal activities and third party suppliers Ensuring appropriate and safe use of material handling equipment

Qualifications

• You have at least 5 years of experience in supermarket or restaurant
• You are someone energized by the unknown and look forward to learning each day on the job.
• Good communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills.
• Language skills: Fluent English and Arabic would be highly advantageous.