BPO & Call Center Growth Lead | UAE & GCC

ACOUP Employment Services; Dubai; On-site; AED 223,200 - 334,800; Full time

Benefits offered by this job

Attractive salary package with commission

Performance-based incentives

Opportunity for career growth

Job summary

A leading BPO service provider is seeking a Business Development Manager to drive sales and growth across their BPO and Call Center division. The role requires strong experience in BPO and call center solutions, with responsibilities including client acquisition, market analysis, and achieving sales targets. The ideal candidate has a background in outsourcing sales and is self-driven. Attractive salary package and growth opportunities are offered.

Qualifications

• Minimum 4–8 years of proven experience in BPO, Call Center, or Outsourcing Sales.
• Strong understanding of outsourcing models and service operations.
• Self-driven and capable of working independently.

Responsibilities

• Identify and close new business opportunities in BPO and Call Center services.
• Build strong relationships with clients and key decision-makers.
• Develop tailored proposals based on client requirements.
• Achieve and exceed sales and revenue targets.

Skills

Negotiation skills

Communication skills

Presentation skills

Sales target achievement

Client relationship management

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM software

MS Office

Proposal development tools

Job description

A leading BPO service provider is seeking a Business Development Manager to drive sales and growth across their BPO and Call Center division. The role requires strong experience in BPO and call center solutions, with responsibilities including client acquisition, market analysis, and achieving sales targets. The ideal candidate has a background in outsourcing sales and is self-driven. Attractive salary package and growth opportunities are offered.