Bilingual Senior Product Education Trainer - UAE

Sprinklr; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in Dubai is searching for a Senior Product Education Facilitator to lead training projects and enhance customer understanding of their platform. The ideal candidate should be fluent in Arabic and English with over 3 years of experience in instructional design and delivery of corporate training programs. This role involves creating engaging learning experiences and working closely with clients to exceed expectations. A passion for customer engagement and understanding SaaS solutions is essential.

Qualifications

• 3+ years of experience in corporate instructor-led, eLearning, and hybrid course curriculum.
• Ability to discuss benefits of SaaS CXM programs.
• Experience with public sectors is a plus.

Responsibilities

• Lead training projects from planning to delivery.
• Compile training assessments and deliver training plans.
• Build trusted relationships with clients and colleagues.

Skills

Fluent in Arabic

Fluent in English

Instructional design methodology

Leadership skills

Interpersonal skills

Tools

Webex

Screen-capture software

Authoring tools

Job description

A leading technology firm in Dubai is searching for a Senior Product Education Facilitator to lead training projects and enhance customer understanding of their platform. The ideal candidate should be fluent in Arabic and English with over 3 years of experience in instructional design and delivery of corporate training programs. This role involves creating engaging learning experiences and working closely with clients to exceed expectations. A passion for customer engagement and understanding SaaS solutions is essential.