Bilingual Luxury Brand Concierge & Client Advisor

Concentrix Corporation; Dubai; On-site; AED 45,000 - 60,000; Full time

Job summary

Concentrix Corporation is looking for Arabic and English speaking Customer Representatives in Dubai. You will engage with high net worth clients, curating personalized experiences and maintaining knowledge of luxury brand products.

The ideal candidate should have 3–5 years of experience in luxury retail or high-end customer service, bilingual proficiency in English and Arabic, and a strong understanding of luxury items. A degree or diploma in a related field is preferred.

Qualifications

• 3–5 years of experience in luxury retail, upscale hospitality, or high-end customer service.
• Bilingual proficiency in English (B2 or C1) and Arabic.
• Knowledge of luxury items is an advantage.

Responsibilities

• Curate unforgettable personalized experiences for high net worth clients.
• Exceed sales and CRM targets while fostering long-term client relationships.
• Collaborate seamlessly with the team to uphold brand standards.

Skills

Luxury retail experience

Customer service excellence

Bilingual (English and Arabic)

Education

Bachelor’s degree or diploma in a related field

Job description

Concentrix Corporation is looking for Arabic and English speaking Customer Representatives in Dubai. You will engage with high net worth clients, curating personalized experiences and maintaining knowledge of luxury brand products.

The ideal candidate should have 3–5 years of experience in luxury retail or high-end customer service, bilingual proficiency in English and Arabic, and a strong understanding of luxury items. A degree or diploma in a related field is preferred.