Arabic-Speaking Luxury Customer Service Advisor

Concentrix Corporation; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Concentrix Corporation is hiring for a customer service role based in Dubai, United Arab Emirates. The ideal candidate will provide top-notch service to clients, ensuring all Key Performance Indicators are met while demonstrating exceptional customer-centric skills and etiquette.

Applicants should possess strong communication abilities in Arabic and English, and preferably have experience in the Luxury Retail Hospitality industry. The role requires flexibility to work shifts and the ability to join within 1-2 weeks.

Qualifications

• Previous experience in the Luxury Retail Hospitality industry preferred.
• Strong command of Arabic and English (oral and written) is essential.
• Dependable with proficient attention to detail.

Responsibilities

• Ensure service meets Key Performance Indicators (KPIs).
• Provide high-quality customer service through various communication channels.
• Identify and maximize selling and cross-selling opportunities.

Skills

Customer service skills

Proficiency in Arabic and English

Telephone etiquette

Attention to detail

Problem-solving skills

Education

Bachelor's degree or equivalent experience

Tools

Computer proficiency

Job description

Concentrix Corporation is hiring for a customer service role based in Dubai, United Arab Emirates. The ideal candidate will provide top-notch service to clients, ensuring all Key Performance Indicators are met while demonstrating exceptional customer-centric skills and etiquette.

Applicants should possess strong communication abilities in Arabic and English, and preferably have experience in the Luxury Retail Hospitality industry. The role requires flexibility to work shifts and the ability to join within 1-2 weeks.