Bilingual Customer Experience Advisor (Arabic/English)

Concentrix Corporation; Abu Dhabi; On-site; AED 78,120 - 111,600; Full time

Job summary

Concentrix Corporation, located in Abu Dhabi, is seeking Arabic and English-speaking Customer Representatives to join their team. This role involves providing customer service support and resolving routine issues through various communication channels, developing tech skills and ensuring excellent brand experiences.

They provide comprehensive training and opportunities for career growth, valuing a diverse and inclusive work environment. Applicants with a Bachelor’s degree or diploma, who are proactive, are encouraged to apply.

Qualifications

• Bachelor’s degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self‑motivated, and solution‑oriented.
• Ability to work rotating and weekend shifts.

Responsibilities

• Review customer requests and respond according to needs.
• Provide customer service support and resolve routine problems.
• Interface with customers via phone, email, chat, or social media.
• Develop tech skills and use software solutions improving lives.

Skills

Proficient or bilingual in Arabic and English

Proactive

Self-motivated

Solution-oriented

Education

Bachelor’s degree or diploma in any related field

Job description

Concentrix Corporation, located in Abu Dhabi, is seeking Arabic and English-speaking Customer Representatives to join their team. This role involves providing customer service support and resolving routine issues through various communication channels, developing tech skills and ensuring excellent brand experiences.

They provide comprehensive training and opportunities for career growth, valuing a diverse and inclusive work environment. Applicants with a Bachelor’s degree or diploma, who are proactive, are encouraged to apply.