Bilingual Customer Service Advisor – Arabic/English

Concentrix Corporation; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Concentrix Corporation in Dubai is seeking a Customer Service Representative to provide outstanding support to customers. You will be responsible for addressing customer inquiries via various communication channels and developing your tech skills while supporting their needs.

The ideal candidate should possess a Bachelor's degree or diploma and be bilingual in Arabic and English. A commitment to creating a diverse and inclusive workplace is essential. Rotating and weekend shifts are part of the role.

Qualifications

• Proficiency in Arabic and English is essential.
• Bachelor's degree or diploma in any related field is required.
• Ability to work rotating and weekend shifts.

Responsibilities

• Review customer requests and respond according to their needs.
• Provide customer service support and resolution of routine problems.
• Interface with customers via phone, email, chat, or social media.

Skills

Bilingual in Arabic and English

Customer service skills

Education

Bachelor's degree or diploma in any related field

Job description

Concentrix Corporation in Dubai is seeking a Customer Service Representative to provide outstanding support to customers. You will be responsible for addressing customer inquiries via various communication channels and developing your tech skills while supporting their needs.

The ideal candidate should possess a Bachelor's degree or diploma and be bilingual in Arabic and English. A commitment to creating a diverse and inclusive workplace is essential. Rotating and weekend shifts are part of the role.