Bilingual Auto Service Advisor (EN/AR)

Al Tayer Group; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive services provider in Abu Dhabi Emirate seeks a Service Advisor to enhance customer retention through quality service. Key responsibilities include discussing customer needs, explaining repair processes, ensuring satisfaction, and maintaining communication with customers. The ideal candidate should have 3-5 years of experience in the UAE automotive industry and a diploma in Automobile Engineering or equivalent. Join us to be a part of a dedicated team focused on excellent customer service.

Qualifications

• 3-5 years’ experience as Service Advisor in an automotive dealership in UAE.
• Effective communication and relationship management skills.

Responsibilities

• Receive and greet customers and discuss service needs.
• Explain job contents, value, and costs to the customer.
• Organize inspections to ensure quality service is met.
• Deliver vehicles courteously and maintain customer satisfaction.
• Proactively inform customers about service needs and vehicle status.

Skills

Customer service expertise

Communication skills

Automotive knowledge

Education

Diploma in Automobile Engineering or equivalent

Job description

A leading automotive services provider in Abu Dhabi Emirate seeks a Service Advisor to enhance customer retention through quality service. Key responsibilities include discussing customer needs, explaining repair processes, ensuring satisfaction, and maintaining communication with customers. The ideal candidate should have 3-5 years of experience in the UAE automotive industry and a diploma in Automobile Engineering or equivalent. Join us to be a part of a dedicated team focused on excellent customer service.