Bellman

Dorchester Collection; Dubai; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast

50 off at bars and restaurants within:

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation to and

Uniform provided by the Company with 1

Service Charge

Job summary

The Dorchester Collection in Dubai is seeking a professional Bellman to warmly welcome guests, assist with luggage and provide seamless transport within the city, while sharing expert knowledge of the hotel and local area. You will help ensure every guest experiences the highest standard of service and comfort during their stay.

As part of a values-driven team in a legendary collection of hotels, you will contribute to daily operations across day and night shifts, build lasting guest

Qualifications

• Ability to greet guests and build relationships
• Strong communication and customer service ethic
• English proficiency suitable for hotel operations
• Presentable appearance

Responsibilities

• Greet guests on arrival and ensure they feel at home
• Assist guests with luggage and transport within city
• Provide knowledge about hotel facilities and local area
• Support luggage porters, doorman and drivers to ensure seamless service
• Work flexible day and night shifts according to operational needs

Job description

Position Overview

We are not just a collection of hotels but instead a talented community A family with a shared passion and commitment to unapologetically love and breathe who we are every day An eclectic grouping who really care about each other and our guests where belonging transcends all else We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity When submitting your application please let us know if you require any special accommodations during the interview process We care about your career and are known for having the absolute best people in the industry When you join us as a Bellman you start a unique opportunity to become celebrated as the very best in your field You ll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story

What you’ll get

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50 off at bars and restaurants within all of our sister Dorchester Collection hotels
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you’ll do

You ll love what you do and take pride in delighting our guests You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture values and bring the Company Philosophy We Care to life ensuring our employees and guests receive nothing but the best experience You will be responsible for greeting guests as they arrive for their stay making them feel at home to ensure our guests receive nothing but the best experienceYou ll also assist guests during their stay helping with luggage providing transport around the city and communicate your expert knowledge on the hotel facilities and local area You will support the other luggage porters and doorman and drivers to make sure the guest experience is flawless You will show flexibility working during the day and during the night shift depending on operational needs in order to provide seamless service to our guests Our values of Passion Personality Respect Working Together and Creativity guide us each and every day As a Bellman you ll have the opportunity to bring these to life and continue to create our legacy The items shared are the essence of a day in the life of a Bellman but we ll make sure you are provided with specifics on how we care for our hotel

What you’ll bring

You ll bring your unique personality and passion to the role and the team You have a talent for greeting guests and building relationships with themCommunication is what keeps our departments running perfectly You have great communication skills with a strong customer service and business ethic English is the primary language used in our hotel You can comfortably communicate in this language You will be excellent presented at all times You ll bring your unique personality and passion to the role and the team.You have a talent for greeting guests and building relationships with themCommunication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.English is the primary language used in our hotel. You can comfortably communicate in this language.You will be excellent presented at all times.