The Barista is responsible for preparing and serving high-quality coffee, tea, detox juices, smoothies, matcha protein drinks, fresh juices and other wellness-focused beverages. This role emphasizes delivering an exceptional guest experience through excellent service, maintaining a clean and welcoming atmosphere and aligning with wellness hospitality standards.
Key Responsibilities and Expectations:
- Beverage Preparation and Service
- Prepare and serve a variety of beverages including specialty coffee, tea, detox juices, smoothies, matcha protein drinks and fresh juices.
- Ensure consistency, accuracy and quality in all beverage offerings.
- Stay up-to-date with wellness-focused beverage trends and incorporate them into the menu.
- Guest Experience
- Provide personalized service by understanding guest preferences and making suitable recommendations when needed.
- Educate guests on the health benefits of specific drinks and wellness ingredients if required.
- Cleanliness and Hygiene
- Maintain a clean and organized beverage preparation area ensuring compliance with hygiene standards.
- Sanitise equipment and tools regularly to uphold food safety protocols.
- Ensure all ingredients are fresh and stored appropriately.
- Collaboration and Teamwork
- Work closely with other team members to ensure smooth operations and timely service.
- Assist team members in beverage preparation and customer service.
- Participate in weekly team meetings to discuss new ideas and address challenges.
- Inventory and Stock Management
- Monitor and manage stock levels for ingredients and supplies ensuring availability at all times.
- Communicate shortages or maintenance needs to the manager promptly.
- Assist with ordering wellness-related products and tracking inventory.
- Sales and Promotions
- Promote seasonal and specialty wellness beverages to enhance guest experiences and drive sales.
- Upsell complementary items such as snacks, wellness products or meal pairings.
Requirements
- High school diploma or equivalent; a certificate in hospitality barista training or a related field is preferred.
- Minimum of 1-2 years of experience as a barista in a hospitality wellness or high-volume coffee shop setting.
- Expertise in brewing coffee and preparing a variety of wellness-focused beverages such as detox juices, smoothies, matcha and protein shakes.
- Knowledge of portion control, ingredient balancing and presentation.
- Strong multitasking abilities in a fast-paced environment.
- Attention to detail for maintaining cleanliness and ensuring compliance with health and safety standards.
Benefits
- Competitive Salary: Based on experience and role responsibilities.
- Club Access: Full access to SEVEN Wellness Club facilities and classes.
- F&B Discount: 50% off all in-house food and beverage items at The Dose by Silvena.
- Career Growth: Opportunities to grow across SEVEN's expanding group of brands.
- Supportive Culture: A team-oriented environment that values initiative, professionalism and well-being.