Banquet Waiter/Waitress - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Banquet Waiter/Waitress at Waldorf Astoria Ras Al Khaimah. The role involves preparing banquet areas, serving food and beverages, and ensuring guest satisfaction. Ideal candidates have customer service experience, excellent interpersonal skills, and the ability to handle pressure. Passion for delivering exceptional guest service is highly preferred. Join a team that emphasizes warmth and hospitality in a luxurious environment.

Qualifications

• Customer Service experience in a supervisory or above capacity.
• A warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding Guest needs.
• Excellent interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.

Responsibilities

• Prepare banquet areas according to event requirements.
• Welcome guests in a warm and professional manner.
• Serve food and beverages efficiently and accurately.
• Maintain cleanliness and organization of banquet areas.
• Coordinate with kitchen and service teams for delivery.
• Respond promptly to guest requests.
• Clear tables and reset spaces as needed.
• Support team members to ensure seamless event execution.
• Comply with Company Health and Safety regulations.

Skills

Customer Service experience in supervisory or above capacity

Excellent interpersonal and communication skills

Ability to listen and respond to demanding Guest needs

Warm personality

Ability to work under pressure

Job description

Job Description

Banquet Waiter/Waitress – Waldorf Astoria Ras Al Khaimah (HOT0C5CA)

Work Locations

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999

Responsibilities

1. Prepare banquet areas according to event requirements, including setting up tables, chairs, linen, silverware, and service stations.
2. Welcome guests in a warm and professional manner, ensuring a positive first impression.
3. Serve food and beverages efficiently and accurately during events, ensuring guest satisfaction throughout the service.
4. Maintain cleanliness and organization of banquet areas before, during, and after the event.
5. Coordinate with kitchen and service teams to ensure timely and accurate delivery of courses.
6. Respond promptly to guest requests and communicate any issues or special needs to supervisors.
7. Clear tables and reset spaces as needed, adhering to event schedules and transitions.
8. Support fellow team members to ensure seamless event execution.
9. Comply with Company Health and Safety, and Fire Regulations and procedures.

Qualifications

• Customer Service experience in supervisory or above capacity
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

Preferred Experience

• Previous experience in a similar role in a luxury environment
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!