Automotive Aftersales Specialist

Al Ghurair Investment (AGI); Dubai; On-site; AED 50,000 - 84,000; Full time

Job summary

Al Ghurair Investment (AGI) in Dubai is seeking a customer service professional to manage the end-to-end journey from vehicle reception to delivery. You will ensure clear communication, provide accurate service recommendations, and coordinate with workshop and parts teams to maintain high satisfaction levels.

The role focuses on achieving aftersales targets while delivering exceptional service in a fast-paced environment at our Dubai facility.

Qualifications

• Experience in automotive aftersales or customer service.
• Strong communication skills.
• Ability to coordinate with workshop and parts teams.

Responsibilities

• Manage the complete customer service journey from vehicle reception to delivery.
• Ensure effective communication and accurate service recommendations.
• Coordinate with workshop and parts teams while maintaining high customer satisfaction.
• Achieve aftersales business targets.

Skills

Communication

Customer service

Coordination

Job description

Al Ghurair Investment (AGI) in Dubai is seeking a customer service professional to manage the end-to-end journey from vehicle reception to delivery. You will ensure clear communication, provide accurate service recommendations, and coordinate with workshop and parts teams to maintain high satisfaction levels.

The role focuses on achieving aftersales targets while delivering exceptional service in a fast-paced environment at our Dubai facility.