Associate Account Manager - Abu Dhabi

Henkel; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Henkel in Dubai seeks an experienced sales professional to drive profitable growth across the Abu Dhabi territory in waterproofing and construction chemicals. You will engage main contractors, manage the full sales cycle, and build strong, long-term customer relationships while coordinating with internal teams to deliver solutions.

Ideal candidate has 5+ years in construction sales, strong technical product knowledge, and fluent Arabic and English.

Qualifications

• 5+ years of experience in construction, sales, or business development in Waterproofing/Construction Chemicals.
• Strong technical understanding of construction applications and site requirements.
• Excellent communication in Arabic and English.
• Excellent stakeholder management, negotiation, and presentation skills.

Responsibilities

• Generate profitable and sustainable sales growth across Abu Dhabi territory, focusing on Waterproofing and Construction Chemicals.
• Identify and generate new business leads, engage main contractors, manage the sales cycle to closure.
• Acquire new customers and maintain long-term relationships with existing customers.
• Assess customer requirements and recommend suitable products from the portfolio.
• Collaborate with Support, Account Management, Business Development, and internal teams to ensure service and growth.
• Support customers with product-related or technical issues with Technical Customer Service.
• Manage customer complaints promptly, ensuring high satisfaction.
• Monitor and report on sales performance, pipeline, customer activity, and risks.
• Attend regular sales and management meetings with market updates.

Skills

Arabic-English communication

Stakeholder management

Negotiation

Presentation skills

MS Office proficiency

Contractor engagement

Sales target attainment

Tools

Microsoft Office

Job description

About this Position

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?

What you’ll do

• Generate profitable and sustainable sales growth across the designated territory of Abu Dhabi, with a focus on Waterproofing and Construction Chemicals.
• Identify and generate new business leads, engage directly with main contractors, and manage the sales cycle through to successful deal closure.
• Acquire new customers and accounts while developing and maintaining strong, long-term relationships with existing customers.
• Assess customer requirements and recommend the most suitable products and solutions from the available product portfolio.
• Collaborate closely with Support, Account Management, Business Development, and other internal stakeholders to ensure effective customer service and business growth.
• Support customers in resolving product-related or technical issues in coordination with the Technical Customer Service team.
• Manage customer complaints promptly and professionally, ensuring a high response rate and maintaining expected levels of customer satisfaction.
• Monitor and report on sales performance, pipeline development, customer activity, and potential risks or challenges that may impact business results.
• Participate in regular sales and management meetings and provide relevant market, customer, and business updates.
  

What makes you a good fit

• 5+ years of experience in construction, sales, or business development, preferably within the Waterproofing and Construction Chemicals industry.
• Strong technical understanding of construction applications, materials, and site requirements.
• Excellent communication skills in both Arabic and English.
• Strong proficiency in Microsoft Office applications.
• Results-driven mindset with strong follow-up skills, determination, and the ability to achieve sales and business targets.
• Excellent stakeholder management, relationship-building, negotiation, and presentation skills.
• Ability to engage confidently with contractors, consultants, customers, and other key industry stakeholders.
• Ideal profile: A Civil Engineering professional with hands-on site or construction experience combined with proven commercial acumen, or a strong motivation to transition from a technical role into commercial sales.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.