Associate Account Manager

Tanqeeb; Abu Dhabi; On-site; AED 180,000 - 360,000; Full time

Job summary

Henkel in Abu Dhabi is seeking an experienced sales professional to drive growth in waterproofing and construction chemicals. The role focuses on winning new business, managing the full sales cycle, and maintaining strong customer relationships across major contractors and stakeholders.

The candidate should have 5+ years in construction sales, a solid technical understanding of application requirements, and fluency in Arabic and English.

Qualifications

• Minimum 5 years of sales or business development in construction, waterproofing, or construction chemicals.
• Fluent in Arabic and English for client engagement and negotiations.
• Proficient in Microsoft Office and CRM tools.

Responsibilities

• Generate profitable sales growth in Abu Dhabi for waterproofing and construction chemicals.
• Identify and pursue new leads, engage main contractors, and drive sales cycles to closure.
• Acquire new customers while growing and maintaining relationships with existing accounts.
• Assess customer needs and recommend suitable products and solutions from the portfolio.
• Collaborate with Support, Account Management, and other internal teams to ensure excellent service and growth.
• Assist customers with product-related or technical issues with the Technical Customer Service team.

Skills

Arabic

English

MS Office

Stakeholder management

Education

Civil Engineering degree preferred

Job description

Job description

What you´ll do

• Generate profitable and sustainable sales growth across the designated territory of Abu Dhabi, with a focus on Waterproofing and Construction Chemicals.
• Identify and generate new business leads, engage directly with main contractors, and manage the sales cycle through to successful deal closure.
• Acquire new customers and accounts while developing and maintaining strong, long-term relationships with existing customers.
• Assess customer requirements and recommend the most suitable products and solutions from the available product portfolio.
• Collaborate closely with Support, Account Management, Business Development, and other internal stakeholders to ensure effective customer service and business growth.
• Support customers in resolving product-related or technical issues in coordination with the Technical Customer Service team.
• Manage customer complaints promptly and professionally, ensuring a high response rate and maintaining expected levels of customer satisfaction.
• Monitor and report on sales performance, pipeline development, customer activity, and potential risks or challenges that may impact business results.
• Participate in regular sales and management meetings and provide relevant market, customer, and business updates.

What makes you a good fit

• 5+ years of experience in construction, sales, or business development, preferably within the Waterproofing and Construction Chemicals industry.
• Strong technical understanding of construction applications, materials, and site requirements.
• Excellent communication skills in both Arabic and English.
• Strong proficiency in Microsoft Office applications.
• Results-driven mindset with strong follow‑up skills, determination, and the ability to achieve sales and business targets.
• Excellent stakeholder management, relationship‑building, negotiation, and presentation skills.
• Ability to engage confidently with contractors, consultants, customers, and other key industry stakeholders.
• Ideal profile: A Civil Engineering professional with hands‑on site or construction experience combined with proven commercial acumen, or a strong motivation to transition from a technical role into commercial sales.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.