Assistant Showroom Manager

مجموعة الطاير; Al Ain; On-site; AED 180,000 - 280,000; Full time

Job summary

مجموعة الطاير seeks a showroom sales leader to plan and execute strategies that hit the budgeted targets and drive profit. You will communicate plans to the sales team, monitor the sales process, and ensure high showroom standards.

You will also maximise demos, manage customer interactions, and lead a team to deliver exceptional showroom experiences in a bilingual environment.

Qualifications

• Graduate in any discipline.
• 5+ years experience in similar role.
• Good knowledge of automobile sales and showroom merchandising.
• Preferably bilingual Arabic and English.
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute showroom strategies to achieve budgeted targets.
• Communicate sales plan and targets to the sales team.
• Monitor sales process to ensure quality from initial contact to sale closure.
• Maximise usage of demos and monitor demo-to-sale ratio.
• Interact with customers to establish profitable relationships and determine requirements.
• Manage showroom standards, display and product information for brand image.

Skills

Sales leadership

Showroom merchandising

Customer relationship

Bilingual (Arabic/English)

Team development

Education

Graduate in any discipline

Job description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Responsibilities

Strategic Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term.

Functional Roles and Responsibilities

• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Maximise usage of demo’s and monitor demo to sale ratio
• Monitor PDI process and ensure highest level of customer satisfaction
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manger.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications

Education/Certification and Continued Education

• Graduate in any discipline

Years of Experience

• 5+ years experience in similar role

Knowledge and Skills

• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams.