Assistant Manager Public Relations Officer

Delivery Hero; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading logistics company is seeking an Assistant Manager Public Relations Officer to manage visa and immigration processes across the MENA region. Responsibilities include ensuring compliance with labor laws and coordinating with government authorities, with a focus on supporting both blue-collar and white-collar employees. The role demands strong relational expertise and offers a full-time commitment without remote options. Ideal candidates will have over 5 years experience in a PRO or government relations role.

Qualifications

• 5+ years of experience in a PRO, government relations, or people operations role.
• Hands-on experience managing visas, work permits, and social insurance.
• Strong knowledge of local labor laws, immigration regulations, and government procedures.

Responsibilities

• Manage and execute all visa work permit residency and immigration-related processes.
• Coordinate with government authorities and immigration offices.
• Maintain accurate tracking of visa statuses, renewals, and expirations.
• Provide guidance on visa and social insurance matters.

Skills

Government relations

Visa management

Social insurance administration

Knowledge of local labor laws

Stakeholder collaboration

Job description

Overview

The Assistant Manager Public Relations Officer (PRO) will be responsible for managing and executing visa work permit social insurance and regulatory compliance processes for employees across 8 countries in the MENA region. This role will act as a key liaison between the organization and government authorities immigration offices and external service providers ensuring full compliance with local labour and immigration regulations. The role requires strong operational expertise attention to detail and the ability to support both blue-collar and white-collar employee populations in a multi-country environment.

Visas Work Permits & Immigration

• Manage and execute all visa work permit residency and immigration-related processes for employees across assigned MENA countries
• Coordinate with government authorities embassies and immigration offices to ensure timely processing and approvals
• Maintain accurate tracking of visa statuses renewals and expirations
• Ensure compliance with country-specific immigration laws and requirements

Social Insurance & Statutory Compliance

• Manage social insurance pension and statutory benefit registrations contributions and deregistrations
• Coordinate with payroll and finance teams to ensure accurate and timely submissions
• Stay updated on regulatory changes and proactively implement required updates

Regulatory & Government Liaison

• Act as the primary point of contact with labor offices immigration departments and other government entities
• Support company registrations renewals and official documentation as required
• Ensure all employee records and submissions meet local regulatory standards

Employee & Stakeholder Support

• Provide guidance and support to employees and managers on visa work permit and social insurance matters
• Collaborate closely with HR payroll legal and external vendors to ensure smooth execution of processes
• Support onboarding and offboarding activities related to government and regulatory requirements

Reporting & Documentation

• Maintain accurate records trackers and documentation for audits and internal reviews
• Prepare regular reports on visa status compliance and regulatory metrics
• Support internal and external audits related to immigration and social insurance

Qualifications

• 58 years of experience in a PRO government relations or people operations role
• Hands-on experience managing visas work permits and social insurance within the MENA region
• Strong knowledge of local labor laws immigration regulations and government procedures
• Experience supporting both blue-collar and white-collar employees
• Proven experience dealing directly with government authorities and external service providers

Remote Work

No

Employment Type

Full-time