Assistant Manager – Gift Cards

Teamware Solutions Inc.; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Teamware Solutions Inc. is seeking a results-driven Partnerships & Sales professional to drive B2B growth, manage partner relationships, and align marketing across consumer and corporate channels.

You will prepare proposals, track pipelines, and coordinate with Finance, Legal, and Marketing to ensure smooth onboarding and successful campaigns. The role emphasizes data-driven decision making, strong Excel/PowerPoint skills, and excellent English & Arabic communication in a fast-paced retail,

Qualifications

• Bachelor’s degree in business development, Sales or related field.
• 3–5 years’ experience in sales in retail, loyalty, or payments.
• Strong experience in sales and business development, particularly in the B2B space.
• Good communication and presentation skills with ability to engage external clients.
• Data-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus.
• Commercially driven and target-oriented.
• Strong relationship-building and client engagement skills.
• Analytical and detail-oriented, with good problem-solving ability.
• Proactive, adaptable, and eager to learn.
• Strong team player with cross-functional collaboration skills.
• Excellent verbal and written communication in English & Arabic.

Responsibilities

• Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner).
• Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors.
• Prepare and coordinate proposals, offers, and presentations for corporate and partner clients.
• Track and maintain the sales pipeline, account activity, and performance dashboards.
• Manage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clients.
• Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup.
• Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements.
• Monitor partner sales performance and provide regular feedback and improvement suggestions.
• Work with Marketing to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels.
• Support the execution of seasonal, tactical, and partner-specific promotions both online and in store.
• Track campaign effectiveness and share learnings to enhance future performance.
• Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations.
• Assist with product enhancements, launches, and integration with loyalty and payment systems.
• Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution.
• Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance.
• Provide insights and recommendations with a focus on optimizing B2B sales and overall growth.
• Maintain and update dashboards, trackers, and market/competitor insights.

Skills

Sales experience

B2B sales

Communication skills

Data-driven

Excel

PowerPoint

CRM experience

Analytical thinking

Cross-functional collaboration

English & Arabic communication

Education

Bachelor’s degree in business development, Sales or related field

Tools

CRM

Job description

PROFILE FOR EFFECTIVENESS:

• Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)
• Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors
• Prepare and coordinate proposals, offers, and presentations for corporate and partner clients.

Partnership Coordination

• Track and maintain the sales pipeline, account activity, and performance dashboards
• Manage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clients
• Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup
• Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements
• Monitor partner sales performance and provide regular feedback and improvement suggestions

Marketing & Promotions

• Work with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels
• Support the execution of seasonal, tactical, and partner-specific promotions both online and in store
• Track campaign effectiveness and share learnings to enhance future performance

Program Operations

• Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations.
• Assist with product enhancements, launches, and integration with loyalty and payment systems.
• Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution

Analytics & Reporting

• Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance
• Provide insights and recommendations with a focus on optimizing B2B sales and overall growth
• Maintain and update dashboards, trackers, and market/competitor insights

Qualifications

• Bachelor’s degree in business development, Sales or related field
• 3–5 years’ experience in sales in retail, loyalty, or payments
• Strong experience in sales and business development, particularly in the B2B space
• Good communication and presentation skills with ability to engage external clients
• Data-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus
• Commercially driven and target-oriented
• Strong relationship-building and client engagement skills
• Analytical and detail-oriented, with good problem-solving ability
• Proactive, adaptable, and eager to learn
• Strong team player with cross-functional collaboration skills
• Excellent verbal and written communication in English & Arabic.