Assistant Manager Business Development

CSi - LANDMARK GROUP; Dubai; On-site; AED 140,000 - 210,000; Full time

Job summary

CSi - LANDMARK GROUP seeks a Business Development Manager to grow Shukran Gift Cards across physical, digital, and partner channels, with emphasis on B2B sales. You will support sales targets, coordinate partnerships, and drive program execution to boost revenues and customer engagement.

The role involves coordinating corporate proposals, maintaining the sales pipeline, and collaborating with Finance, IT, Marketing, and Customer Care to deliver seamless operations.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• 3–5 years’ experience in sales, partnerships, or account management
• Strong interest in sales and business development, especially in B2B
• Good communication and presentation skills with external clients
• Data-driven mindset with strong Excel/PowerPoint; CRM experience is a plus
• Commercially driven and target-oriented
• Strong relationship-building and client engagement skills
• Analytical and detail-oriented with problem-solving ability
• Proactive, adaptable, and eager to learn
• Strong team player with cross-functional collaboration
• Excellent verbal and written communication in English (Arabic is a plus)

Responsibilities

• Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)
• Drive B2B growth by identifying and approaching corporate clients, aggregators, and distributors
• Prepare and coordinate proposals, offers, and presentations for corporate and partner clients
• Track and maintain the sales pipeline, account activity, and performance dashboards
• Manage day-to-day relationships with partners across channels, especially B2B and corporate clients
• Support onboarding and integration of new partners, ensuring timely documentation and system setup
• Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements
• Monitor partner sales performance and provide regular feedback and improvement suggestions
• Work with Marketing to implement campaigns and promotions across channels
• Track campaign effectiveness and share learnings to improve performance
• Support daily operations of the gift card program: issuance, redemption, reporting, reconciliations
• Assist with product enhancements and integration with loyalty/payment systems
• Collaborate with Finance, IT, Customer Care, Marketing to resolve issues and ensure seamless execution
• Monitor and report on key metrics: sales, redemptions, breakage, channel performance
• Provide insights to optimize B2B sales and overall growth
• Maintain dashboards, trackers, and market/competitor insights

Skills

Excel/PowerPoint

CRM experience

Communication skills

Presentation skills

Relationship-building

Data-driven mindset

Team collaboration

English proficiency

Analytical thinking

Problem-solving

Education

Bachelor’s degree in business/Marketing or related field

Tools

CRM systems

Job description

Business Development Manager – Gift Cards

will support the growth of the Shukran Gift Cards business across physical, digital, and partner channels, with a particular focus on expanding B2B sales. This role involves sales support, partnership coordination, and program execution to drive revenues, improve customer engagement, and ensure seamless day-to-day operations.

Key responsibilities include:

• Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)
• Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors
• Prepare and coordinate proposals, offers, and presentations for corporate and partner clients.
• Track and maintain the sales pipeline, account activity, and performance dashboards

Partnership Coordination

• Manage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clients
• Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup
• Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements
• Monitor partner sales performance and provide regular feedback and improvement suggestions

Marketing & Promotions

• Work with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels
• Support the execution of seasonal, tactical, and partner-specific promotions both online and in-store
• Track campaign effectiveness and share learnings to enhance future performance

Program Operations

• Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations.
• Assist with product enhancements, launches, and integration with loyalty and payment systems.
• Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution

Analytics & Reporting

• Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance
• Provide insights and recommendations with a focus on optimizing B2B sales and overall growth
• Maintain and update dashboards, trackers, and market/competitor insights

PROFILE FOR EFFECTIVENESS:

Qualifications

• Bachelor’s degree in business, Marketing, or related field
• 3–5 years’ experience in sales, partnerships, or account management, ideally in retail, loyalty, or payments
• Strong interest in sales and business development, particularly in the B2B space
• Good communication and presentation skills with ability to engage external clients
• Data-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus
• Commercially driven and target-oriented
• Strong relationship-building and client engagement skills
• Analytical and detail-oriented, with good problem-solving ability
• Proactive, adaptable, and eager to learn
• Strong team player with cross-functional collaboration skills
• Excellent verbal and written communication in English (Arabic is a plus)