Assistant Manager

Azadea Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An international retail company in the United Arab Emirates is seeking an Assistant Manager to lead a team in delivering exceptional customer experiences. You will train staff on beauty products and selling techniques while ensuring compliance with store policies and monitoring key performance indicators. The ideal candidate holds a Bachelor’s Degree and has 2 to 3 years of retail experience. Fluency in English and proficiency in MS Office are required for this role.

Qualifications

• 2 - 3 years of experience in retail.
• Knowledge of beauty products, especially cosmetics.

Responsibilities

• Train the team on products and selling techniques.
• Ensure compliance with store policies and operations.
• Monitor Business KPIs such as Conversion Rate and Average Ticket.
• Recruit, train, and evaluate team members.

Skills

Team training

Customer experience delivery

KPI monitoring

Merchandising standards

Fluency in English

Proficiency in MS Office

Education

Bachelor’s Degree or equivalent

Job description

Job Description

Assistant Manager (ASS000617)

Job Number

ASS000617

Description

Train the team on products, makeup application techniques and selling techniques to deliver an exciting customer experience.

Deliver business goals as defined with the Store Manager.

Ensure compliance with store policies and operations, while consistently monitoring Business KPIs such as LFL progression, Conversion Rate, Average Ticket, etc.

Contribute to maintain qualitative standards in terms of brand image including the layout, merchandising, and proper housekeeping of the store.

Guarantee that stores are compliant with all the brand’s standards and store procedures, while executing promotional calendars.

Consistently monitoring the proper execution in the stores and address any gap in compliance with corporate policies or local laws.

Recruit, train, motivate, and evaluate team members to ensure they have the necessary skill base and required image and that they are optimally enabled to maximize their potential contribution to the company; Conduct daily Japanese meetings to keep the staff informed and engaged.

Qualifications

• Bachelor’s Degree or equivalent
• 2 - 3 years of experience in retail
• Knowledge of beauty products especially particular lines of cosmetics
• Fluency in English
• Proficiency in MS Office

Organization

Mango

Primary Location

United Arab Emirates-UAE, Abu Dhabi, YAS Mall