Area Manager 3PL Operations

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global technology company seeks an Area/Shift Manager in Dubai to lead diverse teams and ensure efficient operations. Responsibilities include promoting safety, analyzing performance, and implementing process improvements. Candidates should hold a Bachelor's degree or equivalent and have flexible availability for shifts. The role offers an opportunity to enhance leadership skills in a dynamic environment focusing on productivity and customer service.

Qualifications

• Bachelor's degree or equivalent, or 2 years of Amazon experience.
• Flexibility to work shifts including weekends and holidays.
• Strong knowledge of Fulfillment Center operations.

Responsibilities

• Promote safety and wellbeing culture.
• Implement corrective actions for quality and productivity.
• Support and manage the team while handling admin work.

Skills

Team management

Data analysis

Process improvement

Communication

Education

Bachelor's degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Overview

When you join Amazon as an Area/Shift Manager you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands‑on role. You'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Job Responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to keep quality and productivity consistently high and business objectives met across all shifts
• Support and lead a team and handle administrative work while building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A Day in the Life

You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency.

Your days will always include prioritising routine team management and daily operational tasks alongside other tasks such as individual escalations, process improvement work and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• Bachelor's degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends, nights and/or holidays
• Open to work on different shift timings; strong knowledge and experience in FC OB and IB; flexibility to work extra hours and during weekends when needed; able to manage a team in the future
• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
• Experience of communicating with a wide range of stakeholders including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Required Experience: Manager