Arabic-Speaking Hotel Front Desk Pro - Dubai

Premier Inn Hotels LLC (UAE); Dubai; Presencial; AED 40.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation

Transportation

Medical insurance (including dental)

Air tickets

Work-life balance hours

Descripción de la vacante

Premier Inn Hotels LLC (UAE) in Dubai Ibn Battuta is seeking an Arabic-speaking Receptionist to join our front desk team. You will welcome guests, handle check-ins/outs, and provide information on local promotions, events, and services while ensuring a smooth and friendly experience.

The role requires at least one year of hotel reception experience, proficiency in Opera PMS, and strong Arabic language skills.

Formación

• One year experience as Hotel Receptionist in Front Office
• Knowledge of Opera (PMS)
• Arabic language - speaking, writing and reading

Responsabilidades

• Greet and welcome guests, and manage check-in/check-out procedures
• Answer guest queries and provide information on promotions, room prices, activities and events
• Process reservations and cancellations accurately and handle payments per cash handling procedures
• Identify corporate leads and build long-term relationships
• Promote customer feedback and monitor online guest feedback for improvements
• Carry out general office duties and maintain reception stationeries and supplies
• Communicate with all departments to fulfill guest requests and handle complaints
• Ensure guest safety according to procedures and guidelines

Conocimientos

Arabic language

Customer service

Attention to detail

Under pressure

Teamwork

Organizational skills

Proactive

Herramientas

Opera (PMS)

Descripción del empleo

Premier Inn Hotels LLC (UAE) in Dubai Ibn Battuta is seeking an Arabic-speaking Receptionist to join our front desk team. You will welcome guests, handle check-ins/outs, and provide information on local promotions, events, and services while ensuring a smooth and friendly experience.

The role requires at least one year of hotel reception experience, proficiency in Opera PMS, and strong Arabic language skills.