Arabic-Speaking Debt Recovery & Customer Care

AE Jobs; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

A dynamic organization is seeking a Customer Care Representative in Dubai to manage customer relationships and ensure timely debt recovery. The ideal candidate will have fluency in Arabic and excellent communication skills. Responsibilities include following up on outstanding payments, negotiating repayment plans, and handling customer inquiries professionally. This role is vital in achieving team collection targets and requires strong interpersonal skills and basic computer proficiency with CRM systems.

Qualifications

• Fluency in Arabic required; other languages advantageous.
• Excellent communication and negotiation skills needed.
• Strong interpersonal skills and ability to handle pressure.

Responsibilities

• Contact customers to follow up on outstanding payments.
• Negotiate repayment plans with customers.
• Maintain accurate records of customer interactions.
• Handle customer inquiries and complaints.
• Achieve individual and team collection targets.

Skills

Fluency in Arabic

Excellent communication

Negotiation skills

Strong interpersonal skills

Basic computer proficiency

Tools

CRM systems

Job description

A dynamic organization is seeking a Customer Care Representative in Dubai to manage customer relationships and ensure timely debt recovery. The ideal candidate will have fluency in Arabic and excellent communication skills. Responsibilities include following up on outstanding payments, negotiating repayment plans, and handling customer inquiries professionally. This role is vital in achieving team collection targets and requires strong interpersonal skills and basic computer proficiency with CRM systems.