Dubai-Based Multilingual Customer Experience Specialist

AE Jobs; Dubai; On-site; AED 55,800 - 78,120; Full time

Job summary

A leading recruitment agency is seeking a dedicated Customer Service Representative to join their team in Dubai. This role requires strong communication skills and experience in handling customer inquiries across various channels. Ideal candidates should have 2–5 years of customer service experience, be fluent in Hindi, English, and Arabic, and possess strong problem-solving and multitasking abilities. This position offers the opportunity to provide exceptional service within a dynamic team environment.

Qualifications

• 2–5 years of experience in customer service or related roles.
• Fluent in Hindi, English, and Arabic.

Responsibilities

• Respond to customer inquiries promptly via phone, email, or in-person.
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain proper records of customer interactions.
• Collaborate with team members to ensure excellent service quality.

Skills

Strong communication skills

Problem-solving abilities

Multitasking abilities

Interpersonal skills

Job description

A leading recruitment agency is seeking a dedicated Customer Service Representative to join their team in Dubai. This role requires strong communication skills and experience in handling customer inquiries across various channels. Ideal candidates should have 2–5 years of customer service experience, be fluent in Hindi, English, and Arabic, and possess strong problem-solving and multitasking abilities. This position offers the opportunity to provide exceptional service within a dynamic team environment.