Bilingual Customer Care Specialist (Arabic) - UAE

AE Jobs; Abu Dhabi; On-site; AED 111,600 - 167,400; Full time

Job summary

A financial services company in Abu Dhabi is seeking a Customer Care Executive to enhance their customer service team. The ideal candidate will have a Bachelor’s degree, strong communication skills, and 1–3 years of relevant customer service experience. Responsibilities include handling customer inquiries through various channels, providing accurate information, and collaborating with internal departments for effective issue resolution. Proficiency in Arabic is required for this role. This position offers a chance to excel in a dynamic financial services environment.

Qualifications

• Proficiency in Arabic (spoken and written).
• 1–3 years of relevant experience in customer service.

Responsibilities

• Handle customer calls, chats, emails, and service requests efficiently.
• Provide accurate, complete, and timely information to customers.
• Coordinate with internal departments and service providers for issue resolution.

Skills

Strong communication skills

Interpersonal skills

Education

Bachelor’s degree in any discipline

Job description

A financial services company in Abu Dhabi is seeking a Customer Care Executive to enhance their customer service team. The ideal candidate will have a Bachelor’s degree, strong communication skills, and 1–3 years of relevant customer service experience. Responsibilities include handling customer inquiries through various channels, providing accurate information, and collaborating with internal departments for effective issue resolution. Proficiency in Arabic is required for this role. This position offers a chance to excel in a dynamic financial services environment.