Senior UAE Collections Specialist: Digital Recovery

Omanyp; Dubai; Vor Ort; AED 120.000 - 150.000; Vollzeit

Zusammenfassung

A technology-driven financial services company in Dubai seeks an experienced collections specialist to recover overdue balances through various communication methods. The ideal candidate has over 5 years of experience in the UAE, demonstrates strong negotiation skills, and maintains regulatory compliance while achieving key performance indicators. This role involves professional communication, documenting customer interactions, and working seamlessly across digital tools. Fluency in English is required, and Arabic is preferred.

Qualifikationen

• 5+ years of hands-on collections experience in the UAE market.
• Consistently trusted with complex accounts in regulated environments.
• Fluency in English required, Arabic strongly preferred.

Aufgaben

• Recover overdue balances through various communication channels.
• Negotiate repayment arrangements in line with client policies.
• Maintain precise, audit-ready documentation of customer interactions.

Kenntnisse

Negotiation skills

Clear verbal communication

Written communication

CRM systems familiarity

Resilience

Tools

Digital collections tools

Dialers

Jobbeschreibung

A technology-driven financial services company in Dubai seeks an experienced collections specialist to recover overdue balances through various communication methods. The ideal candidate has over 5 years of experience in the UAE, demonstrates strong negotiation skills, and maintains regulatory compliance while achieving key performance indicators. This role involves professional communication, documenting customer interactions, and working seamlessly across digital tools. Fluency in English is required, and Arabic is preferred.