Bilingual Customer Service Advisor (Arabic/English)

Concentrix; Dubai; On-site; AED 50,000 - 75,000; Full time

Benefits offered by this job

Free Learning and Leadership Development programs

Career growth potential

Supportive work environment

Job summary

A global customer service firm in Dubai seeks Arabic and English-speaking Customer Representatives to provide exceptional service. The role involves addressing customer needs through various channels and developing tech skills with comprehensive training. Candidates should hold a Bachelor’s degree or diploma and possess a proactive, solution-oriented attitude. This position offers significant career growth opportunities within an inclusive, supportive environment.

Qualifications

• Bilingual proficiency in Arabic and English is required.
• Ability to work rotating and weekend shifts is necessary.
• A proactive approach and willingness to learn are essential.

Responsibilities

• Review customer requests and respond according to their needs.
• Provide customer service support via multiple channels.
• Develop tech skills with training on software solutions.
• Champion better brand experiences for customers.

Skills

Proficient in Arabic and English

Proactive and solution-oriented

Self-motivated

Education

Bachelor's degree or diploma in any related field

Job description

A global customer service firm in Dubai seeks Arabic and English-speaking Customer Representatives to provide exceptional service. The role involves addressing customer needs through various channels and developing tech skills with comprehensive training. Candidates should hold a Bachelor’s degree or diploma and possess a proactive, solution-oriented attitude. This position offers significant career growth opportunities within an inclusive, supportive environment.