Animator

AccorHotels Middle East; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in the UAE seeks a Recreation Manager to create a fun atmosphere, oversee recreational activities, and ensure guest safety. Responsibilities include information provision, rule promotion, emergency response, and inventory management. Ideal candidates will maintain professionalism and develop positive guest relationships. This role is essential for enhancing guest experiences and ensuring facility standards.

Responsibilities

• Promote a fun and relaxing atmosphere for guests in recreational activities.
• Provide information about recreation facilities, activities, lessons, and equipment.
• Oversee safety and welfare by promoting facility rules.
• Respond to emergencies and assist injured guests.
• Conduct inventory of supplies and inform management of low items.
• Maintain professionalism in appearance and conduct.
• Welcome and address guests' service needs with genuine appreciation.
• Develop positive working relationships and meet quality assurance standards.

Job description

Company Description

Sofitel Al Hamra Beach Resort

Job Description

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude
• Provide information to guests about available recreation facilities, activities, lessons, and equipment.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.