Admissions & Enrolment Experience Lead

Gems Education UAE; Dubai; On-site; AED 100,440 - 133,920; Full time

Benefits offered by this job

Opportunities for growth and development

Collaborative culture with strong leadership support

Exposure to a dynamic education environment

Job summary

Gems Education UAE is looking for an Enrolment Experience Specialist to manage the admissions process and improve student enrolment. This role requires meeting prospective families, explaining GEMS services, managing records, and achieving conversion targets.

The ideal candidate has a Bachelor's degree, customer service experience, and strong relationship management skills. This is an opportunity to work in a dynamic education environment in Dubai with clear growth prospects.

Qualifications

• Minimum of two years' experience in a customer service or admissions-focused role.
• Proven success in achieving sales or enrolment targets.
• Bilingual capability is an advantage.

Responsibilities

• Meet with prospective parents to explain admission procedures, curriculum pathways, fee structures, and GEMS services.
• Guide families through the full admissions journey with transparency, responsiveness, and professionalism.
• Maintain accurate admissions records and documentation across assigned schools.

Skills

Customer service skills

Relationship management

Organisational skills

English communication

Sales or enrolment achievement

Education

Bachelor's degree in business, marketing, education, or related

Job description

Gems Education UAE is looking for an Enrolment Experience Specialist to manage the admissions process and improve student enrolment. This role requires meeting prospective families, explaining GEMS services, managing records, and achieving conversion targets.

The ideal candidate has a Bachelor's degree, customer service experience, and strong relationship management skills. This is an opportunity to work in a dynamic education environment in Dubai with clear growth prospects.