Enrollment & Parent Engagement Specialist

Gems Education UAE; Dubai; On-site; AED 100,440 - 145,080; Full time

Benefits offered by this job

Competitive tax-free salary

Attractive benefits package

Professional development and career advancement

Access to GEMS Rewards programme

Job summary

GEMS Education UAE is seeking a Parent Relations Executive in Dubai to foster a strong parent community and provide excellent customer service. The role involves coordinating school tours, managing front-of-house operations, and supporting enrollment efforts to enhance the experience for families.

The ideal candidate should possess a Bachelor’s degree and have at least two years of relevant experience in customer service or marketing. Join a collaborative and multicultural environment with growth opportunities.

Qualifications

• Minimum two years of experience in customer service, marketing or parent relations.
• Proven ability to meet sales or enrollment targets in a service-oriented environment.
• Strong relationship management skills to build trust with parents.

Responsibilities

• Coordinate and conduct school tours for prospective parents.
• Manage front-of-house operations to ensure customer service.
• Support enrollment targets by assisting prospective parents.
• Organize events to strengthen engagement with the school community.
• Develop and maintain communication channels including newsletters.

Skills

Customer service and relationship management

School enrollment support and marketing coordination

Event planning and community engagement

Communication and stakeholder management

Administrative and front office operations

Data analysis and reporting

Education

Bachelor's degree from a recognized university

Job description

GEMS Education UAE is seeking a Parent Relations Executive in Dubai to foster a strong parent community and provide excellent customer service. The role involves coordinating school tours, managing front-of-house operations, and supporting enrollment efforts to enhance the experience for families.

The ideal candidate should possess a Bachelor’s degree and have at least two years of relevant experience in customer service or marketing. Join a collaborative and multicultural environment with growth opportunities.