Admin Officer (Al Ain)

Hafeet Rail; Al Ain; On-site; AED 78,000 - 123,000; Full time

Job summary

Hafeet Rail is seeking an experienced Administrative Officer to join our team in the Abu Dhabi area. The role focuses on day-to-day administrative and general services activities to keep office operations smooth and efficient.

You will review service requests, manage procurement processes, and ensure timely contract and payment records. Strong communication, organization, and confidentiality are essential for success.

Qualifications

• Bachelor's degree from a recognized institution.
• 3-5 years of experience in a corporate office environment.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide general services support in line with company policies and procedures.
• Review service requests and resolve them within the defined SLA for the category.
• Create purchase requests for new requirements and coordinate with procurement for timely PO release or contract establishment.
• Ensure timely contract release orders, goods receipts, and service entries to support supplier payments and financial records.
• Support facility management, office and site consumables ordering, and printing services as required.
• Handle confidential information professionally and maintain high standards of integrity.

Skills

Customer service

Time management

Organization

Interpersonal skills

Arabic & English bilingual

Education

Bachelor's degree in Science or Arts

Tools

Microsoft Office Suite

Job description

To perform administrative and clerical duties necessary for effective office management by assisting the team in day to day administrative and general services activities. Key to ensure completion of tasks and requires resolution to ensure completion without any conflicts or delays.

Responsibilities

• Provide general services requirements and support in line with company policies and procedures.
• Review all service requests and work to resolve them within the defined SLA for such request category
• Create PR for New requirements, service extensions and follow up with assigned procurement executive to ensure timely purchase order release or contract establishment
• Ensure contract release orders for active contract, goods receipt note, and service entry sheets are passed on timely manner, to support timely supplier payment and proper financial record keeping of G&A expenses.
• Identify initiatives for team and support in such implementation
• Establish Contracts registry for team related contracts
• Carry out petty cash transaction when authorized by manager to fulfill urgent and low value purchases.
• Support in Supplier evaluation exercise
• Ensure Contractors are vendors are adhering to safety and HSE requirements while provisioning services. Incase of any deviations, STOP the contractor/vendor from doing so and record it in supplier evaluation exercise.
• Support the team in facility management, Office and site consumables ordering, ensuring stock up keep in stores and providing printing services upon end user request.
• Provide assistance to other business units on issues pertinent to job function
• Take care of health, safety and environmental impact both personally, and for others who may be affected in the workplace.
• Adapt to, and participate in, any programs/changes including but not limited to strategic initiatives, operational initiatives and performance uplift tasks; conduct any relevant work that may result from these changes as an integral part of this job description and employment contract.
• Perform any other activity as required by the company both at the company premises and remotely when requested by the company.
• Proactively seek out information that is relevant to job role whether internally or externally to efficiently and effectively deliver. Remain up to date with context of the Company and the role within it to provide insight on potential opportunities and/or challenges.
• Contribute to the execution and delivery of any activities as and when required to ensure the continuity of work in the absence of other colleagues.

Academic Qualifications

• Bachelor of Science or Arts from a recognized reputable institution.

Experience

• Approximately 3-5 years of experience in similar role
• Previous experience working in a corporate office environment
• Proficiency in Microsoft Office Suite.

Other Skills

• Ability to work with minimum supervision
• Good Customer Service skills, Time Management, prioritization and organization skills
• Ability to handle confidential information in a professional manner
• Excellent interpersonal skills
• Fluency in Arabic and English is highly desirable