Account Manager - Quick Commerce Retail

Majid Al Futtaim; Dubai; On-site; AED 120,000 - 160,000; Full time

Benefits offered by this job

Career development opportunities

Collaborative culture

Access to continuous learning

Job summary

Majid Al Futtaim is seeking an Account Manager for Quick Commerce Retail in Dubai. This role focuses on onboarding and managing retail partners to drive performance and enhance customer experience. Ideal candidates should have a Bachelor's degree and 2-3 years of relevant experience in account management.

The position offers exciting opportunities to work within a fast-growing initiative and involves collaboration across various functional teams. Candidates skilled in stakeholder management and data analysis are encouraged to apply.

Qualifications

• 2-3 years of experience in account management or Quick Commerce environments.
• Strong analytical mindset with the ability to interpret data and drive performance improvements.
• Effective communication and relationship management skills.

Responsibilities

• Identify, approach, and onboard new Quick Commerce partners across targeted retail categories.
• Manage the full partner lifecycle from acquisition to post-launch performance optimization.
• Act as the primary contact for partners, handling commercial, operational, and growth-related matters.

Skills

Stakeholder and partner management

Data analysis and reporting

Project management

Ecommerce and Quick Commerce operations

KPI tracking and partner performance optimization

Education

Bachelor's degree in Marketing, Advertising, Sales, or related field

Job description

Account Manager - Quick Commerce Retail

Role: Account Manager
Location: Dubai UAE
Industry: Retail
Function: Account Management
Experience: 2-3 years
Job Type: Full-time Position

Overview

Account Manager role in Dubai UAE within the Retail industry offers an exciting opportunity to drive partner growth and performance within Majid Al Futtaim's Quick Commerce ecosystem. This role focuses on onboarding and managing retail partners across multiple categories while ensuring operational excellence, strong commercial outcomes, and an enhanced customer experience.

Key Responsibilities

• Identify, approach, and onboard new Quick Commerce partners across targeted retail categories
• Manage the full partner lifecycle from acquisition to post-launch performance optimization
• Act as the primary contact for partners, handling commercial, operational, and growth-related matters
• Evaluate partners based on service quality, pricing competitiveness, and operational readiness
• Monitor key performance indicators including orders, conversions, cancellations, and customer experience metrics
• Coordinate onboarding processes ensuring partners are fully operational before launch
• Collaborate with operations, logistics, legal, and technical teams for seamless partner integration
• Contribute insights and feedback to enhance the Quick Commerce business model

Ideal Profile

• Bachelor's degree in Marketing, Advertising, Sales, or related field
• 2-3 years of experience in account management or Quick Commerce environments
• Strong analytical mindset with the ability to interpret data and drive performance improvements
• Effective communication and relationship management skills
• Ability to manage multiple partners and priorities in a fast-paced environment
• Proactive and results-driven approach to achieving business goals

Skills Set

• Strong stakeholder and partner management capabilities
• Proficiency in data analysis and reporting tools
• Project management and coordination skills
• Understanding of ecommerce and Quick Commerce operations
• Ability to track KPIs and optimize partner performance

Why Join Us

• Opportunity to be part of a fast-growing Quick Commerce initiative within a leading retail group
• Exposure to multi-category retail partnerships and digital commerce operations
• Career development within a dynamic and innovative business environment
• Collaborative culture with cross-functional teams driving growth and performance
• Access to continuous learning and professional development opportunities

About the Company

Majid Al Futtaim is a leading retail and lifestyle group headquartered in Dubai, known for delivering innovative shopping and digital commerce experiences across the Middle East. The company continues to expand its Quick Commerce capabilities, partnering with diverse retailers to enhance customer convenience and engagement.