Account Management Associate Manager - Retail

Majid Al Futtaim; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

Majid Al Futtaim in Dubai seeks an Associate Manager Account Management to lead and scale Quick Commerce partnerships. You will onboard retail partners, drive performance, and ensure seamless execution across Carrefour's shop-in-shop ecosystem.

You will manage partner lifecycles, coordinate across operations, legal, and tech teams, and monitor KPIs to optimize growth and customer experience. A background in marketing or sales with 2–3 years of relevant experience is preferred.

Qualifications

• Bachelor's degree in Marketing, Advertising, Sales, or a related field.
• 2–3 years of experience in account management or Quick Commerce environments.
• Strong analytical skills with ability to interpret data and drive improvements.
• Excellent communication and relationship management abilities.
• Ability to manage multiple partners and priorities.

Responsibilities

• Identify and onboard new Quick Commerce partners across categories (pharmacy, beauty, electronics, specialty retail).
• Manage the full partner lifecycle from acquisition to post-launch optimization and growth.
• Act as the main point of contact for partners, handling commercial and operational requirements.
• Evaluate partners based on service quality, pricing competitiveness, and operational readiness.
• Track KPIs including orders, conversions, cancellations, and customer experience metrics.
• Coordinate onboarding processes ensuring partners are prepared before launch.
• Collaborate with operations, logistics, legal, and technical teams for execution.
• Share market insights and partner feedback to enhance the Quick Commerce model.

Skills

Stakeholder management

Data analysis

Project coordination

E-commerce & Quick Commerce

Performance optimization

Education

Bachelor's degree in Marketing or related field

Tools

Data analysis tools

Job description

Job Snapshot

Role: Associate Manager Account Management

Location: Dubai, UAE

Industry: Retail

Function: Account Management

Experience: 2-3 years

Job Type: Full-time

Overview

Join Majid Al Futtaim as an Associate Manager Account Management in Dubai, where you will lead and scale Quick Commerce partnerships. You will onboard retail partners, drive performance, and ensure seamless execution across Carrefour's shop-in-shop ecosystem.

Key Responsibilities

• Identify and onboard new Quick Commerce partners across categories such as pharmacy, beauty, electronics, and specialty retail.
• Manage the full partner lifecycle from acquisition to post-launch optimization and growth.
• Act as the main point of contact for partners, handling commercial and operational requirements.
• Evaluate partners based on service quality, pricing competitiveness, and operational readiness.
• Track KPIs including orders, conversions, cancellations, and customer experience metrics.
• Coordinate onboarding processes ensuring partners are fully prepared before launch.
• Collaborate with operations, logistics, legal, and technical teams for smooth execution.
• Share market insights and partner feedback to enhance the Quick Commerce business model.

Ideal Profile

• Bachelor's degree in Marketing, Advertising, Sales, or a related field.
• 2-3 years of experience in account management or Quick Commerce environments.
• Strong analytical skills with the ability to interpret data and drive improvements.
• Good communication and relationship management abilities.
• Ability to manage multiple partners and priorities effectively.
• Results‑driven mindset with strong organizational skills.

Skills Set

• Strong stakeholder and partner management skills.
• Proficiency in data analysis and reporting tools.
• Project management and coordination capabilities.
• Understanding of e‑commerce and Quick Commerce operations.
• Ability to monitor and optimize performance metrics.

Why Join Us

• Be part of a fast‑growing Quick Commerce initiative within a leading retail organization.
• Work with diverse retail partners across multiple product categories.
• Career growth in a dynamic, performance‑driven environment.
• Collaborative workplace with cross‑functional exposure.
• Access to training and development programs for continuous learning.

About the Company

Majid Al Futtaim is a leading retail and lifestyle group headquartered in Dubai, delivering innovative shopping and digital commerce experiences across the Middle East. The company continues to expand its omnichannel and Quick Commerce capabilities, creating value for customers and partners alike.