Account Manager: Local Restaurants & Brand Growth

Delivery Hero; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Delivery Hero is seeking an Account Manager to join our team in Dubai. You will lead relationships with clients and restaurants, ensuring excellent service and timely updates to menus and content, while driving promotional campaigns and digital initiatives.

The role focuses on expanding commercial relationships, negotiating terms, and coordinating with shops on live status and platform features. A Bachelor's degree and 3–5 years of related experience are preferred.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 3–5 years of experience in the same title or related roles.
• Ability to analyze data and sales statistics to craft solutions.
• Excellent communication and negotiation skills.
• Customer oriented with adaptability and flexibility.

Responsibilities

• Maintain continuous business relationships with clients/restaurants.
• Provide excellent service and support to resolve operational issues between clients/shops and company.
• Ensure client menus are up to date at all times.
• Optimize restaurant content (MOA Delivery time).
• Renegotiate commission rates and renew existing contacts.
• Handle advertisement sales including brand menus, banners, newsletters.
• Generate promos and vouchers for existing shops.
• Persuade clients/restaurants for brand promotions of Talabat pictures.
• Promote digital features such as track order and WLA transmission methods.
• Encourage shops to subscribe to the online payment gateway.
• Coordinate with shops to verify live status on Talabat website and resolve issues.
• Maintain records of sales activities: calls, closes, follow-ups, reports, presentations, and contracts.

Skills

Client relationship

Negotiation

Sales support

Education

Bachelor's degree

Job description

Delivery Hero is seeking an Account Manager to join our team in Dubai. You will lead relationships with clients and restaurants, ensuring excellent service and timely updates to menus and content, while driving promotional campaigns and digital initiatives.

The role focuses on expanding commercial relationships, negotiating terms, and coordinating with shops on live status and platform features. A Bachelor's degree and 3–5 years of related experience are preferred.